Debbie Collins, Broker
When I hear of other Real Estate Boards & Associations that don't have Touchbase I just shudder to think what life would be like without it!! The ease with which to make appointments, confirm appointments & automatically ask for feedback is a real time saver, not to mention have your listing, (if it's vacant) to automatically confirm the showing request without me or my assistant having to lift a finger is just awesome!!
Broker of Record
Anytime a step can be eliminated (involving a third party) fewer mistakes will happen and that's what Touchbase does for us. This system also creates transparency between our agents and our clients with their honest feedback from showings.
Broker of Record
The Touchbase solution provides our Realtors®, company, and clients with an all-encompassing communication platform. Its features, integration, web based platform, ease of use, and support leave it unparalleled in the industry.
Broker / Manager
We have been using Touchbase for a few years now. It has been a rewarding experience! We would unequivocally recommend your program to anyone associated with the real estate field.
Kim Renaud, Office Manager, Call Centre Systems
As the largest Real Estate Brokerage in our market, we deal with over 3200 appointments each week. For paging out our 2800 agents and for our showing management needs, we rely exclusively on the Touchbase system. We have used various systems over the years and nothing comes close to Touchbase for speed, flexibility, and reliability in our opinion. Also the Touchbase team are very quick to listen to our needs and to respond to them. We would not hesitate to recommend this system to any Brokerage.
Appointment Desk General Manager
Benefits of using Touchbase to send Requests : - It takes me 15 seconds to request a showing. No kidding. If I'm booking appointments and all listing agents are on Touchbase, I can request 8 showings in under 2 minutes. - I don't have to listen while someone explains to me how a paging service works. " The agent is not in the office right now but I will take your information and page the message out to them and they will return your call if that is OK with you" (I've booked at least one more showing through Touchbase while listening to the explanation!!)
Alberta Based Realtor®
Getting messages out to our 240 salespeople in a timely and accurate fashion is probably the most important service we provide to our sales people. We were early adopters (early 1990s) of a "front office" application and for many years we were the only brokerage in our area to use one. When we switched to Touchbase the paging improved dramatically. I'm often amazed that within 10 seconds of sending a page out to someone, they are returning my call. The other great benefit with Touchbase is that our after hours answering service uses the same system resulting in consistency. I have found the staff at Touchbase extremely responsive to requests and their customer service is enviable.
Broker of Record/Owner