Touchbase Real Estate

For Brokerages

front office system

Touchbase sm2 web responsivetouchbase sm2 iphone

Powerful FRONT-END

Messaging System

Page each agent on the device of their choice (Touchbase app, SMS, email). Create an unlimited number of groups to reach your whole real estate office at once.



Touchbase makes it possible to automate most of the steps involved in the showing process, saving you time and energy. Manage showings with just a few clicks.

Fully Web-Based

Access for all members

Our platform is cloud-based, which means no software to download, install or update.
Free for offices in participating boards, 30-day free trial for non-participating board offices.


Powerful Messaging System


  • Listings & profiles auto-update every hour
  • Reduce phone calls by up to 70%
  • Create and customize an unlimited number of groups
  • Send group pages in just a few seconds
  • Create keyboard shortcuts for even faster messaging
  • Link with other branches for seamless communication
  • Customize office settings, duty schedules, and more
  • Manage showings in just a few clicks
  • Generate reports and monitor showings in process
  • Participate in unlimited free training sessions
  • Try for free for 30 days
Touchbase admin interface on laptop
Laptop & Desktop
touchbase sm2 web responsive tablet
Tablets (for agents)
touchbase sm2 smartphone application
Apple, Android, and BlackBerry
Sign up for your free trial

Awesome features

Efficiency Beyond Compare

User Profile

Each agent sets up their profile with their preferred method of communication. They decide how you reach them - Touchbase makes it happen.

Group Messaging

Contact anyone or everyone in your office with an unlimited number of groups.

You can even send group messages to other branches of your brokerage!

SEND NOTICE of changes

Agents can easily contact everyone who has shown interest in their listing to notify them of a price change, conditional offer, and more.

Unlimited admin profiles

Track the actions of every admin with unlimited individual admin profiles at no additional cost.

Showings In Process

Manage showings with just a few clicks using Touchbase's powerful showing management interface, designed for admins and agents with high-volume showings.

Custom feedback forms

Customize your feedback request questions. Choose from open text, multiple choice, or numerical rating. Create templates and assign them to individual listings, or categories of listings, ex: condos.

Listing Details

Modify every aspect of every listing:

  • Admin notes (for internal use only)
  • Listing notes
  • Showing instructions & lockbox information
  • Add notice required before showing
  • Allow or decline double bookings

Listing Dispatch

Choose where each type of message is sent, both during and outside of your real estate office hours. This can be customized on the office level as well as on each listing for ultimate flexibility.


Generate reports with ease or set up automatic daily, weekly or monthly reports.

Touchbase Real Estate reports are considered legally admissible evidence during a dispute in a court of law,

Office Preferences

Modify office settings to reflect your preferences:

  • Opening hours & holidays
  • Default message dispatch
  • Keyboard shortcuts & more.

Choose your call center

Touchbase comes with a call center interface, so you're not locked in with any call center in particular. Choose your preferred call center and they can use our interface, so you always receive your messages the way you want.


Sellers can confirm or decline showing requests via text message or email. You can turn this option on or off at any time.


Agents from the Toronto Real Estate Board can also receive all of the communications related to showings, even if they do not use Touchbase. Whether they request a showing through Stratus or over the phone, a temporary profile will be created to allow them to receive confirmations, notices of price change, custom feedback requests and more.

Duty Schedule

REALTORS® have the option to participate in the Smart Duty schedule. Your after-hours call centre can simply send unassigned messages to the person on duty at that time.

touchbase sm2 iphone

Touchbase Mobile app

The Interactive Showing Management & Communication Tool in Their pocket.

The Touchbase mobile app makes it easy for your admins to reach your agents instantly. Admins take a call for a showing request on their property, and they will receive it the moment you hit 'send'.
It's just that easy.

  • Fully synced with agents' Touchbase profiles
  • Fully web-based for instant message reception
  • All showings are automatically integrated into the calendar
  • Agents can consult reports for each property
  • Agents can schedule a vacation replacement
  • Installing the app instantly activates agents' Touchbase profile, so admins can reach them individually or with a group message

Fully Web-Based

That Means No Downloads

  • Nothing to install
  • No maintenance fees
  • All updates are free
  • No implementation or training fees
  • No obligation & no contract, so you can stop anytime
  • 30-day free trial
  • Cloud technology automatically integrates all listing and profile information regardless of the device
  • Appointment calendars automatically update with each new showing entered
web-based touchbase no downloads

Our Call Center Interface is Included

  • Use the call center of your choice
  • Enjoy standardized communications
  • Call center interface comes with Touchbase at no extra charge
  • Used by hundreds of call centers with easy integration and straightforward fields
  • Include email address for non-Touchbase users
Try touchbase for free