Terms of use

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Terms of use of Immocontact  services

Tootelo and its divisions, including Touchbase (hereinafter referred to as “Tootelo”), offer a number of services via its website https://immocontact.com  (the Website) and its application (the App).
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1. USE

The present Terms of use, as hereafter defined, govern your use of the Tootelo services. By subscribing or by using any of these services, you agree to comply with the present Terms of use and acknowledge having read them (the “Terms of use”). You acknowledge and accept that the present Terms of use may be modified in accordance with the provisions set out below, and you are invited to regularly review said Terms of use.

As part of your use of the Website, the Application and their content, you agree to the following:
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  • not to use the Website, the App or their content, or not to allow nor facilitate their use by any person in a way that constitutes or encourages the commission of a criminal or civil offence or the violation of intellectual property rights, or in a way that contravenes a law or regulation;
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  • not to use the Website, the App or their content, or not to allow nor facilitate their use by any person to publish content that constitutes, in the opinion of a reasonable person, an offence to a person’s physical or moral integrity, or content that is deemed defamatory, abusive, racist, violent, hateful or intimidating, and not to publish on the Websites any content that disseminates ethnic slurs, homophobic insults or that undermines any religion or spiritual belief, as well as any attack made to a person or a group of persons in particular;
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  • not to use the Website, the App or their content, or not to allow nor facilitate their use by any person without reading or accepting the Terms of use;
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  • not to hold, against Tootelo employees, suppliers, agents or representatives, remarks or gestures perceived as harassment or verbal, written abuse or other;
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  • not to create or participate in the creation of a Website or an App that reproduces, in whole or in part, the Tootelo content or trademark;
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  • not to use the Website, the App or their content, or not to allow or facilitate their use by any person to disseminate any communication that constitutes, in the opinion of a reasonable person, publicity, a commercial offer, spam or any form of solicitation;
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  • not to use the Website, the App or their content, or not to allow or facilitate their use by any person to publish any content that a reasonable person may consider as being crude, obscene, inappropriate, vulgar, or sexually suggestive in nature or as being harmful to morality standards.

Finally, you acknowledge that you are solely responsible for guaranteeing that your systems are adequate to use the Website. IT IS RECOMMENDED THAT YOU USE AND UPDATE ANTIVIRUS, ANTI-SPYWARE AND FIREWALLS ON YOUR SYSTEMS THAT GRANT ACCESS TO THE WEBSITES.
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2. WARRANTY AND LIMITATION OF LIABILITY
Tootelo services are provided without a warranty or stipulation pertaining to their functioning. We do not guarantee that the Services will function without interruption or error.The present provisions do not limit any warranty or right that may be provided under any applicable consumer protection law and regulation.

Tootelo and its divisions shall in no event be liable for any damages caused by the use of their services or for any other damages, direct or indirect, suffered in connection with the use of the services, or for the inability to use the services for any reason beyond the control of Tootelo. Specifically, Tootelo denies any such liability, including but not limited to, any liability regarding any delay in providing the services.


3. REGISTRATION TO TOUCHBASE
Access to Touchbase services is only available to members of estate boards who subscribe to Touchbase services. Boards provide Touchbase with information about their members, including name, agency name, email, telephone and listings, so that their profile can be created in Touchbase. Once the profile is created, the member can personalise their profile to consent to receiving SMS messages from Touchbase sent to them via the Rich Communications Service (RCS). 

RCS is a standardised rich messaging protocol that enables real-time dialogue, increased reliability and other options such as grouping messages under a single contact.



4. UNSUBSCRIBING
If you wish to stop receiving rich SMS messages (RCS) from Touchbase, you can reply STOP or ARRET at any time in response to a message received. The HELP or AIDE command is also available when receiving RCS messages.

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5. DELETION OF A USER BY THE SITE EDITOR
The user acknowledges that the editor reserves the right to delete the account of a user who contravenes these Terms of Use, in particular in the following cases:

  • If the user makes an illicit use of the site; 
  • If the user, while creating their account, voluntarily transmits erroneous information to the site.

In the event that the editor decides to delete a user's account for any of these reasons, the reason will not constitute damage to the user whose account has been deleted.

Such deletion does not constitute a waiver of any legal action that the editor may take against the user who has violated these rules.

INFORMATION: 

For any information concerning Tootelo and its divisions, including their services and websites, contact us:● by phone: 1-800-469-1664● by email: support@touchbaserealestate.com● by mail: 500, d’Avaugour street, unit 2500, Boucherville (Quebec) J4B0G6